So, I have a pretty funny story from our travels. And it all starts with before we left for Italy. I call up Sprint to inquire about some international add-ons for our plan. We end up adding the internal calling (for emergencies) and the smallest data plan in case we need to use google or maps. We decided on the smallest plan because I was told if and when we reached the data limit, we would receive a text message with this update and an option to purchase more data.
Well, with this security feature in mind, we really didn’t pay attention to how we were using my phone. Once we reach Cinque Terre, there was pretty much no more wifi available the rest of trip until we reached Milan on our last night. We had an “emergency” where one of our credit cards was declined (even though we told our company we were traveling to Italy) and we wanted to go online and make sure everything was ok (It was. The company was just putting a block on a purchase as a precaution). Well, we tried to use the network to get on the website and a general Sprint message came up that said we needed to purchase more data.
At this point, we thought this was our message that we reached our limit (instead of the text message as it was promised earlier to us). Well, this clearly was not the case because when we reached Milan on our last night, we received a carazy email. It was Sprint notifying us that we had over SIX HUNDRED dollars of international data charges on our bill. Yes, $600 smackaroos. At this point, there was absolutely nothing we could do, so I just went to bed.
Derek called immediately when we got back to Ohio and the email was incorrect. I know what you’re thinking, thank goodness, right? Well, wrong. The email was incorrect because we now owed over $1,500.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I guess it takes Sprint’s system to catch up with any data. Ergo, there is no stinkin way they would be able to notify via text message when you reach your data limit as it was explained to me before we left before our trip (liar!). Anyway, Sprint was very understanding and removed all these excess charges for us. Wafreakinhoo! It is pretty funny now, but at the time this was the last thing I wanted to spend my money on!
We definitely learned our lesson for our next abroad trip...no data no matta!